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Assistant Manager - Customer Service at Axis Max Life Insurance — Gurgaon

Experience2–3 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted17 Sept 2026

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About Axis Max Life Insurance

Axis Max Life Insurance is hiring in Gurgaon in insurance. This role looks for around 2+ years of experience.

Skills

customer experience enhancement
digital transformation
MIS dashboards
management presentations
people management

The role

A customer service operations manager at an insurance company supports customer experience enhancement and digital transformation initiatives while coordinating MIS dashboards and management presentations. Team handling and people management guide service delivery and operational performance.

Full job description

Graduate with 1-2 years experience in Operations / Customer Care for Associate/ Sr. Associates and minimum 2-3 year of experience for Assistant Manager.

Prepare MIS reports,dashboards,and management presentations. . Support digital transformation and customer experience enhancement initiatives

Required Skills

Team handling and people management experience.