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Analyst- Risk Management at AMERICAN EXPRESS — Gurgaon

Experience2–4 yrs
SalaryNot disclosed
Work modehybrid
Levelmid
Posted16 Sept 2026

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About AMERICAN EXPRESS

AMERICAN EXPRESS is hiring in Gurgaon in financial services. This role looks for around 2+ years of experience.

Skills

data analysis
risk management
data quality
SQL
Microsoft Excel
Microsoft Power BI
data quality checks
control frameworks
monitoring frameworks

The role

A risk analyst at a payments network company assesses data quality, risk controls, and monitoring frameworks, using SQL and Microsoft Power BI to investigate gaps and improve process reliability. The role develops metrics and supports remediation across business, risk, compliance, and data functions.

Full job description

Description

The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our companys payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations & Performance (GSOP) teams mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.

Responsibilities

Drive analytical and control-focused initiatives from problem definition through execution and monitoring

Assess data, processes, and controls to identify gaps, inconsistencies, and risk areas

Perform root cause analysis on issues and partner with stakeholders to implement practical solutions

Develop and track key metrics (KRIs/KPIs) to monitor performance, data health, and process effectiveness

Analyze datasets to generate insights, identify trends, and support data-driven decision making

Support design and implementation of controls and monitoring frameworks to improve accuracy and reliability

Collaborate with cross-functional teams (Business, Risk, Compliance, Data) to align priorities and drive outcomes

Support investigations, escalations, and remediation tracking related to data, process, or control gaps

Contribute to process improvements with a focus on scalability, efficiency, and automation

Participate in governance, reporting, and ongoing improvement initiatives

Qualifications

Graduate/Postgraduate in a quantitative or business field

3+ years of experience in Data Quality, Data Analysis, Risk, or related domains

Certifications in Data Analytics, Risk, or Process Excellence are a plus

Key Skills

Strong analytical and logical thinking with a structured problem-solving approach

Ability to quickly understand data flows, identify gaps, and drive practical solutions

Experience working with data tools (e.g., SQL, Excel, Power BI); Python or automation skills are a strong plus

Understanding of data quality dimensions (accuracy, completeness, consistency, timeliness)

Ability to build and scale data quality checks, controls, and monitoring frameworks

Strong ownership mindset with ability to operate independently in ambiguous environments

Effective stakeholder management and clear communication of data issues and impact

Continuous improvement mindset with focus on efficiency, automation, and scalability