Agency Sales Manager

Company Description Niva Bupa Health Insurance Company Limited is a public listed health insurer in India, focused on giving people the confidence to access high-quality healthcare. Guided by its brand philosophy “Zindagi Ko Claim Kar Le,” the company aims to enable customers to live life without constraints. As of March 31, 2026, Niva Bupa operates over 210 branches and collaborates with a vast network of agents, brokers, and corporate partners to deliver health insurance solutions nationwide. The company currently covers more than 25 million lives and maintains a strong hospital network of over 10,500 empanelled hospitals. With more than 10,100 employees and a consistent 90%+ claim settlement ratio over the last five financial years, Niva Bupa has been certified a Great Place to Work six times in a row.

Role Description The Agency Sales Manager is a full-time, hybrid role based in Gurugram, with flexibility for some work-from-home as per business needs. This role is responsible for driving health insurance sales through agency channels, including recruiting, onboarding, and developing insurance agents in the assigned territory. The Agency Sales Manager will set and monitor sales targets, track performance metrics, and implement initiatives to improve productivity and retention of agents. Day-to-day responsibilities include conducting regular sales reviews, coaching agents on product knowledge and selling skills, supporting field activities, and ensuring compliance with company policies and regulatory requirements. The role also involves collaborating with internal teams for training, marketing support, and resolving customer and partner issues to enhance overall business growth.

Qualifications

Proven experience in agency sales, distribution management, or insurance sales, preferably within the health or general insurance sector.Strong skills in relationship management, stakeholder engagement, and team leadership to effectively manage and motivate agents.Ability to analyze sales data, track performance, and use insights to plan and execute sales strategies and campaigns.Good communication, negotiation, and presentation skills to engage agents, partners, and customers professionally.Comfort with using CRM tools, MS Office (Excel, PowerPoint, Word), and other digital platforms for reporting and sales management.Knowledge of insurance products, regulatory guidelines, and market dynamics in the health insurance space.Bachelor’s degree in business, commerce, management, or a related field; an MBA or equivalent post-graduate qualification is an advantage.Demonstrated ability to work in a target-driven environment, manage multiple priorities, and collaborate in a hybrid work setup.