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Account Executive, SMB at Birdeye — Gurgaon

SalaryNot disclosed
Work modeunknown
Levelunknown
Posted26 Sept 2026

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About Birdeye

Birdeye is hiring in Gurgaon in technology software.

The role

An Account Executive, SMB role at Birdeye, an agentic marketing platform for multi-location brands, selling to small businesses in the North American market by running demos, building and maintaining an efficient middle- and bottom-of-funnel pipeline, and closing deals. You’ll manage multiple accounts, run strategic prospecting with follow-ups and proposals/contracts, compile and analyze data to identify trends, and coordinate internal/external resources to move critical deals forward. Requirements include B2B SaaS Account Executive experience for North American markets, strong verbal and written English communication, CRM proficiency, and a Bachelor’s degree (or equivalent). Location is Gurgaon, Haryana, India, with work mode not specified.

Full job description

Job Type

Full-time

Description

About Birdeye

Birdeye is the leading agentic marketing platform for multi-location brands.

Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.

Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

What You'll Do:

Would be dealing with Small Businesses in the North American MarketWould be handling meetings set by the SDRsBuilding and maintaining a solid pipeline for an efficient Middle & Bottom of the FunnelPrioritizing Impactful Discoveries, Mastering Demos and High ClosuresMaintain lasting relationships with clients by understanding their focus and anticipating their needsCoordinate internal and external resources to expedite workflowManage communications for critical deals between upper management and relevant stakeholdersStay current with company offerings and industry trendsOversee and achieve organizational goals while upholding best practices

Responsibilities

Solve problems for clients by understanding and exceeding their expectationsIllustrate the value of products and services to create growth opportunities; compile and analyze data to identify trendsPerform strategic prospecting - Follow ups, personalized communications, proposals, contracts, etcIdentify potential bottlenecks prior and come up with solutions to mitigate frictionFollow up with clients regularly to ensure needs are being met and to identify opportunitiesBuilding a solid pipeline by having prioritizing a value based model/approach towards prospects and ensuring high MOFU & BOFU

Requirements

Experience as a B2B SasS Account Executive to North American markets is mandateAbility to manage multiple accounts while seeking new opportunitiesAbility to understand client needs and negotiate costs and servicesProficiency with CRM software and an aptitude for learning new systemsBachelor’s degree (or equivalent) in business or related disciplineProficiency in EnglishHighly well versed in verbal and written communicationExperience developing internal processes and filing systems

Why You’ll Join Us

Birdeye is where industry leadership meets next-generation innovation. Our platform is trusted by thousands of businesses of every size and industry, giving them the tools to win every customer interaction. With AI woven into everything we build — and into how we operate as a team — we’re not just keeping up with the future, we’re defining it.

Here, you’ll join a culture that moves fast, thinks big, and celebrates wins together. Whether your passion is building, selling, supporting, or scaling, you’ll be surrounded by top talent who know what it takes to thrive in a competitive market. If you want to see your ideas create impact at scale and accelerate your career with a company on the rise, Birdeye is the place to do it.