Spinny - Product Manager - Roadmap & Strategy
Spinny · Gurgaon/Gurugram
- Experience7–10 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelexecutive
- Posted21 Apr 2026
About Spinny
Spinny is hiring in Gurgaon/Gurugram in automotive mobility. This role looks for around 7+ years of experience.
Skills
- product strategy
- product discovery
- A/B experimentation
- user research
- data analysis
- product frameworks
- marketplace strategy
- pricing
- recommendation systems
- competitive analysis
The role
A product manager at an automotive services marketplace defines product strategy across customer booking, workshop fulfillment, pricing, and retention, using product discovery, A/B experimentation, and marketplace strategy to improve service experiences and operational performance.
Full job description
Role :
At Spinny, GoMechanic is our consumer car servicing and maintenance platform - connecting car owners with a trusted network of certified workshops for periodic servicing, repairs, detailing, and value-added services. Following its integration into the Spinny ecosystem, GoMechanic is positioned to redefine how millions of Indian car owners experience servicing - with transparent pricing, reliable quality, and a seamless digital journey.
As the Group Product Manager for GoMechanic, youll own the product charter that powers this marketplace - driving customer acquisition, service quality, workshop efficiency, and lifetime value at scale. This role demands a strong product sense, a marketplace-first mindset, and deep comfort with data, experimentation, and growth.
What Youll Own :
- Lead the end-to-end product strategy for GoMechanic - from customer discovery and service booking to workshop fulfillment and post-service engagement.
- Build and scale platforms that enhance service discovery, pricing transparency, and repeat bookings for customers, while improving workshop utilization and SLA adherence on the supply side.
- Partner closely with Business, Operations, and Engineering to drive booking liquidity, optimize workshop matching, and improve service turnaround times.
- Define and track key success metrics like - booking conversion, customer NPS, repeat service rate, average order value, workshop utilization, SLA compliance, and first-time-fix rate.
- Use experimentation, segmentation, and other insights to improve customer retention and cross-sell into categories like detailing, insurance, accessories, and roadside assistance.
- Build data-driven pricing, diagnostics, and recommendation systems that balance customer value with workshop margins and throughput.
- Conduct competitive and market analysis to anticipate trends in the car aftermarket and services ecosystem and evolve our product strategy.
- Lead PMs, set product vision, and build a culture centered on impact, learning, and ownership.
What Makes You a Fit :
- 7 to 10 years in product management, including 12 years leading a team and/or vertical.
- Hands-on experience with user research, product discovery, and A/B experimentation to inform roadmap decisions.
- Strong analytical mindset - adept at translating business goals into scalable product frameworks.
- Proven experience improving conversion, engagement, or retention metrics through product-led initiatives.
- Track record of mentoring PMs and fostering a product culture of data-driven decision-making and continuous improvement.
- Prior exposure to leading consumer marketplaces, aggregator/services businesses, or two-sided platforms with offline fulfillment (e.g., home services, mobility, healthtech, foodtech) is a plus.
Why Spinny :
- Youll define and scale the product that extends Spinnys relationship with customers well beyond the point of purchase - directly impacting lifetime value and profitability.
- Youll work with high-ownership teams solving complex marketplace and offline-fulfillment challenges on a national scale.
- Youll shape how millions of Indian car owners experience servicing - building trust, transparency, and delight into every visit to the workshop.