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Reservation Associate at Accor — Greater Vijayawada District

Experience0–1 yrs
SalaryNot disclosed
Work modeonsite
Posted28 Sept 2026

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About Accor

Accor is hiring in Greater Vijayawada District in hospitality travel. This role looks for around 0+ years of experience.

Skills

reservation management systems
property management software
booking platforms
Microsoft Office
English
data entry
database management

The role

A reservation associate at a hospitality company converts booking inquiries into confirmed reservations and manages reservation management systems and property management software, supporting hotel occupancy and guest service. The role also uses booking platforms and Microsoft Office for accurate records and customer correspondence.

Full job description

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Job Description

Handle incoming reservation inquiries promptly and professionally, converting customer inquiries into confirmed bookings by providing exceptional service and addressing customer needs with empathy and efficiencyMaintain and update corporate databases and reservation systems, ensuring all delegate bookings, customer records, and correspondence are current and accurateRespond to customer queries and resolve issues in a timely manner to maximize customer satisfaction and loyaltyCollaborate with Sales, Marketing, and Front Office teams to optimize room occupancy rates and maximize revenue opportunitiesPerform daily administrative tasks with meticulous attention to detail and support organizational goals as assigned

Qualifications

Bachelor's degree in Hotel Management from a recognized institutionFresher or 1 year of experience in a reservation, hospitality.Proficiency with reservation management systems, property management software (PMS), and booking platformsStrong written and verbal communication skills in English with proficiency in Microsoft OfficeExcellent data entry and database management abilities with keen attention to accuracyDemonstrated ability to multitask, prioritize multiple requests, and meet deadlines consistentlyStrong interpersonal and collaborative skills with a customer-focused approach and genuine empathyProblem-solving mindset with analytical skills and the ability to make decisive decisions under pressureResilience and adaptability to thrive in a fast-paced, dynamic work environment