Officer, Customer Service Officer, Consumer Banking Group
DBS Bank · Greater Surat Area
- Experience2–4 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted10 Sept 2026
About DBS Bank
DBS Bank is hiring in Greater Surat Area in financial services. This role looks for around 2+ years of experience.
Skills
- cash transactions
- transfer transactions
- clearing instruments
- cheque processing
- demand drafts
- pay orders
- account opening
- customer service requests
- banking regulations
- internal regulations
- external regulations
The role
A banking operations associate at a consumer bank processes cash transactions, clearing instruments, account openings, and customer service requests while applying banking regulations and handling account inquiries.
Full job description
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just for you.
Responsibilities
Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactionsProcess cash transactions, transfer transactions and clearing of instrumentsReceipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limitsProcess requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regardProcess customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities
Requirements
2-4 years Banking ExperienceGraduate preferably Banking/CommerceExcellent interpersonal and communication skillsAbility to build strong relationships with clients.ResponsibleAbility to meet deadlines.Knowledge about internal/external regulations.Good Computer Knowledge
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location:
Surat-DBIL
Job:
Operations
Schedule:
Regular
Employee Status:
Full time