Relationship Manager - GL East
Bajaj Finserv · Greater Kolkata Area
- Experience4–7 yrs
- SalaryNot disclosed
- RoleRelationship Manager
- Work modeonsite
- Posted3 Oct 2026
About Bajaj Finserv
Bajaj Finserv is hiring in Greater Kolkata Area in financial services. This role looks for around 4+ years of experience.
Skills
- Gold loan products
- Gold valuation
- Branch operations
The role
Manages a gold-loan branch for a financial services company. Drives branch performance and field marketing, acquires and retains customers, appraises pledged gold, and oversees vault custody and interest collections. Applies gold loan products and branch operations.
Full job description
Location Name: Kolkata - Jadavpur
Job Purpose
This position is open with Bajaj finance limited
Duties And Responsibilities
Responsibilities:
Responsible for overall branch operations,performance & profitability of the branch.Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibilityPlan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growthFocus on customer engagement for new customer acquisitions & retainment of old customersConducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory complianceJoint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policiesResponsible for keeping NPAs in control through strong follow-ups from the customers for interest collectionsGood planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers.Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performanceMaintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branchIncrease Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc.Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.Responsible for correct valuation & maintenance of 100% process compliance at branch.Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance.
Required Qualifications And Experience
Education & Skill Qualifications:
4-7 years of relevant experience required.Bachelor’s Degree/Post-graduation Degree preferred.Previous experience in gold loan banking, gold loan products, management or client service preferred.Consistently demonstrates clear and concise written and verbal communication skills.