Technical Services Manufacturing Sciences: Business Transformation Lead – Product Lifecycle Management

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.

TSMS Business Transformation Lead – Product Lifecycle Management (PLM)

Company Overview

Lilly, a leading innovation-driven corporation is developing a growing portfolio of pharmaceutical products by applying the latest research from its own worldwide laboratories and from collaborations with eminent scientific organizations. Headquartered in Indianapolis, Indiana, Lilly makes life better – through medicines and information – for some of the world’s most urgent medical needs. Founded over 145 years ago, the company has sustained a culture that values excellence, integrity and respect for people. This has resulted in Lilly frequently being ranked as one of the best companies in the world at which to work. Lilly knows its business has prospered because of its employees – people with a talent for innovation and a passion for making a difference by finding treatments for the most stubborn diseases; people whose talent is matched by their generosity, and people with strong values and a determination to prevail, regardless of the challenges. Join our team – and make a difference in improving health for people all over the world!

Manufacturing and Quality Technical Hub Hyderabad

Lilly has made a strategic investment of more than $1B dollars to establish a Manufacturing and Quality technical hub. This hub will oversee the significant investment in contract manufacturing of starting materials and intermediates for API manufacturing in India and the technical services responsible for managing the scientific agenda for manufacturing and quality. The hub will be recruiting top talent in the areas of process engineering, chemistry, analytical and data sciences to build a cutting-edge scientific organization supporting the exciting manufacturing portfolio of Lilly.

Job Description

Role Overview:

The Business Transformation Lead (PLM) is responsible for planning, coordinating, and executing business transformation initiatives related to Product Lifecycle Management (PLM) across pharmaceutical R&D, manufacturing, and quality domains. This role ensures successful deployment and adoption of PLM systems (such as QbDVision), supports process harmonization, and drives operational excellence by partnering with global teams, site SMEs, and IT/digital functions. The Lead will manage project delivery, facilitate change management, and ensure alignment with regulatory and business objectives.

Key Responsibilities

Lead PLM deployment project management, including planning, tracking (scope, schedule, risks), reporting, and coordination across global and site teamsFacilitate Project management calls (e.g., site leadership check-ins, core team meetings) and ensure milestone deliveryDevelop playbooks, templates, and best practice documentation; contribute to lessons learned reviewsSupport site impact assessments, including change control, SOP/protocol updates, and business process documentationTrack and report deployment progress, risks, and issues to leadership and stakeholdersManage stakeholder relationships across PLM Global, TSMS, site SMEs, and external partnersSupport governance processes: decision tracking, meeting facilitation, and issue escalationEnsure alignment with regulatory timelines, data integrity, and business prioritiesCoordinate cross-functional delivery with QA, CMC, Regulatory, IT, and othersLead or support change management activities: impact assessments, communications, training coordinationPartner with Training Coordinators and Deployment Leads for onboarding and upskillingMonitor adoption KPIs, gather user feedback, and drive continuous improvementAuthor and maintain deployment protocols and reports, SOPs, work instructions, and user guidesCollaborate with technical teams to resolve data gaps, inconsistencies, and support validationLeverage reporting tools (Power BI, Tableau, PLM dashboards) for insights and trackingMaintain feature request processes, SharePoint sites, and knowledge repositoriesIdentify and implement process improvements for deployment and transformation initiatives

Required Skills And Experience

Technical and Functional Skills:

Skilled in project planning, tracking, reporting, and governance supportExperienced in stakeholder management and pharma complianceHighly skilled in meeting facilitation, decision tracking, documentation, and report writingKnowledgeable in regulatory timelines and document reviewsUnderstands CMC product lifecycle, PLM data structures and workflowsFamiliar with PLM systems, MS Project, Smartsheet, Power BI, and TableauChange-oriented, analytical, detail-focused, and proactiveStrong communicator with global team experience preferred

Education & Experience

Bachelor’s or Master’s degree in Life Sciences, Engineering, Business, Information Systems, or related field.5+ years of experience in project/program management, business transformation, or digital deployment in the pharmaceutical or life sciences industry.Understanding of pharma R&D, CMC, or manufacturing processes.Experience with PLM systems (QbDVision or similar) desirable.

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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