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Regional Lab Junior Scientist at Mars — Greater Hyderabad Area

Experience3–4 yrs
SalaryNot disclosed
RoleLab & Pharma Scientist
Work modeonsite
Posted14 Oct 2026

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About Mars

Mars is hiring in Greater Hyderabad Area in consumer goods. This role looks for around 3+ years of experience.

Skills

Analytical Chemistry
Customer Support
Food Safety
LIMS
Laboratory Auditing

The role

Lab support scientist at a consumer goods company. Applies chemistry and food safety knowledge to support laboratory users, coordinate external laboratory results, manage samples in LIMS, and conduct laboratory audits. Uses ISO17025 and ticketing tools to help maintain reliable lab data.

Full job description

Job Description

Job Purpose:

Every day Mars Incorporated takes thousands of decisions that are informed by laboratory data. It is essential that Mars Associates have access to laboratory data that is accurate, reliable and timely to ensure consumer and brand protection, provide competitive advantage and enable operational excellence.

The Regional Lab Junior Scientist provides support to our internal customers. She/He is the interface with our external laboratory network to ensure lab results integration and follow up of requests. This job is also part of the regional laboratory auditor team, responsible of ensuring reliability of our laboratory network.

Job Responsibilities

Customer support

First level support for Users on processes and related systems, including MyHub ticketing tool Partner with our customers to effectively resolve issues through customer portal, phone, email or teamsDistribute technical requests to Subject Matter Expert in the regionCommunicate thoughtful, customized solutions that help the business make critical decisions in a timely mannerEngage, develop and maintain strong relationships with customers and external laboratories. Interacting with the laboratory network to get access to any relevant informationCoordinate the collection of chemical reference results for the NIR Verification Program. This included timely checking data validity and escalate any non-conformity to the Rapid Spectroscopy team

Systems

Responsible for sending out communications about laboratory activities Management of orders and invoices with subcontracting laboratories Ensure Customs clearance of parcels if neededEnsure integration of lab results into LIMs if neededSupport customers for sample registrationTrain customers to customer portal system, as well LIMS

Audit

Conduct technical and/or Quality laboratory audit into the regional network

Job Specifications

Education & Professional Qualifications

BSc or MSc in Analytical Physical/chemistry or related scientific disciplineDesired: Qualification in laboratory audit

Knowledge/Experience

Essential: 3 years of work experience in a chemistry labEssential: Good communication skills, both written and spoken EnglishEssential: Customer focus and understanding quality and food safety aspects Desired: Excellent communication skillsDesired: Good knowledge of ISO17025Desired: IT System back end experience, such as ticketing toolundefined