Junior Manager - HR -

Job Purpose

This role is responsible for supporting robust controls within the Talent Acquisition function, covering processes, compliance, and background verification (BGV). This is an operational role focused on implementing control measures, supporting automation initiatives, and promoting awareness of compliance standards across the team. The role assists in maintaining a compliant and risk-aware operating model, conducts regular system and process checks, and contributes to effective governance. It also supports proactive risk assessments to identify potential compliance gaps and collaborates with relevant teams to address them.

ORGANISATION CHART

BGV Lead --> TA | Operations Support --> Reports To --> Position Title

Responsibilities

KEY ACCOUNTABILITIES

Key Performance Indicators (KPIs)

Identify Control Points in TA Process. Put in reporting related trackers to track and highlight those observations. Periodically review and control the outliers.

Work with Business Excellence and IT team to leverage automation opportunity to make system and process more compliant.

Maintain a live risk register for process and compliance related matter in TA.

Ensure that all employee records and Document related records which are generated in TA cycle and compliant to records and are being recorded in system.

Maintain tight governance around Background / Medical check processes and ensure proactive measures are taken to ensure compliance.

Help in uplifting Digital adoption of SF usage and call out outliers to ensure relevant inputs are given to TA leads to take corrective actions.

Build Quality / SLA Governance for Recruiting, BGV and Medical vendors so as to ensure we leverage and take actions on renewal or on contract compliance with them.

Be the custodian of BGV process from policy to deployment.

Supporting TA and BHR’s in resolving Amber and Red cases and help in taking appropriate actions to be compliant as per BGV policy.

Audits: Interfacing with auditors (internal, external) and ensuring that all audits related to entire TA process completed within the timeline. Also maintaining tracker for all post audits follow up actions, actions plan and completing them on time.

Cross Audit of Vendor Performance and accuracy

Act as a single point to conduct ‘Audit and compliance' for entire TA process and keep the TA process in high readiness from a compliance stand point.

Bringing Continuous improvement in TA process by understanding the market dynamics, evolving and adopting new technological improvements in the industry, designing systems and processes in the changing environment etc.

Product and track actions for MIS for TA and track them for continues improvement on SLA’s.

Good understanding of managing SOPs.

Understands and works on Data compliance framework.

Tracking TA control points on an ongoing basis SLA and Governance adherenceSLA/TAT/BGV 100% Adherence/accuracy rate/compliance adherence/cost efficiency/team productivity/error rate/candidate experience

Reports:

Prepare weekly, monthly and quarterly dashboards with status and timelines

MIS/Reports timeliness and accuracy

TA Review

Connect with TA COE Head, SSC Head / CHROs for presenting updates, review and have action plans for early

Review meetings / MOM’s

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Recruitment Consultants, Background Verification Vendor, Pre-Employment Medical Vendor.

INTERNAL INTERACTIONS

TA COE Head, SSC Lead, TA Sp

FINANCIAL DIMENSIONS

As per Business Budget, BGV Cost.

Other Dimensions

1200-1500 Hires per year.

Education Qualifications

Minimum Graduate in any discipline, Masters in HR will be preferable

Relevant Experience

Excellent verbal and written communication skills

Analytical ability to process data and come up with recommendations.

The ideal candidate will have at least 2-5 years’ experience of handling TA / BGC / Medical compliance related work.

Understanding of general computer skills, including Microsoft Outlook and web applications

Strong time-management skills and demonstrated ability to work independently as well as in a team environment.

Self-motivation and ability to motivate others.

Must possess strong interpersonal, organizational, and communication skills.

Flexible and adaptive

Customer Service experience required; management or supervisory experience preferred.

COMPETENCIES

Execution & Results Teamwork & Interpersonal influence Problem Solving & Analytical Thinking Planning & Decision Making Personal Effectiveness Stakeholder Focus Networking Capability Building Strategic Orientation Social Awareness Entrepreneurship Onboarding and BGV Process Management (Practitioner) HR Compliance Management (Practitioner)