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Associate II, Securities Operations at FIS — Greater Hyderabad Area

Experience1–3 yrs
SalaryNot disclosed
Work modehybrid
Levelmid
Posted17 Sept 2026

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About FIS

FIS is hiring in Greater Hyderabad Area in financial services. This role looks for around 1+ years of experience.

The role

A mid-level Associate II securities operations role at a financial services and technology company (FIS), handling transfer agency transaction processing and transaction operations such as verifying and inputting customer requests, performing quality control, maintaining shareholder data/record keeping, and producing customer correspondence. Requires 1–3 years of experience, strong Customer Services knowledge, customer support/transaction processing, and strong phone/verbal and written communication plus active listening. Work is based in the Greater Hyderabad Area with temporary work from home and night shifts (5 days/week) plus flexibility to work from the office post-operations begin in office.

Full job description

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

Education Desired

Bachelor's Degree

Job Posting Description

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About Team~ Transaction processing, Blended / Voice Process etc.

The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients.

At FIS we provide service to clients via various channels like Transaction processing, Chat etc. The customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping.

What You Will Be Doing

Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate actionPerforming quality control activities to ensure quality standards are metProducing template email or written correspondence to customers, when appropriateAdhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and qualityAdhering to all fund/company policies and regulatory controls/requirementIdentifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or serviceGuiding/mentoring peers on less complex processesExcellent customer service skills that build high levels of customer satisfactionStrong phone, verbal and written communication skills, along with active listeningCustomer focus and adaptability to different personality typesDemonstrates effective people skills and sensitivities when dealing with othersAbility to work both independently and in a team environment

What You Bring

Excellent communication and interpersonal skillsExcellent knowledge of Customer Services; Global mindset (Desirable)1 to 3 Years of experience from international calling processReady to work in night shifts (5 days in a week)Temporary work from home. Flexible to work in office environment post operations begin in office

What We Offer You

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunitiesA broad range of professional education and personal development possibilities – FIS is your final career step!A competitive salary and benefitsA variety of career development tools, resources and opportunity

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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