Analyst, Branch Operations and Service Head, Consumer Banking Group

DBS Bank · Greater Chennai Area

  • Experience1–7 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted10 Sept 2026

About DBS Bank

DBS Bank is hiring in Greater Chennai Area in financial services. This role looks for around 1+ years of experience.

Skills

  • Banking Operations
  • regulatory compliance
  • customer service
  • process improvement
  • cost reduction

The role

A branch operations professional at a consumer banking organization manages Banking Operations, regulatory compliance, and customer service across branch functions, while improving productivity and coordinating centralized operations teams. Process improvement and cost reduction further strengthen branch performance.

Full job description

Manage & control all operational functions of the branch with zero errors.  Ensure adequate coordination with centralized operations teams to maintain high quality service and internal and external customer satisfaction.  Ensure timely receipt and submission of regulatory and other reports by the Branch.  Participate in process improvement exercises within branch/cluster.  Identify areas where productivity enhancement and cost reduction initiatives can be introduced.  Initiate team meetings internally within Ops as well as with business teams of the branch and circulate minutes to all stake holders at regular intervals.  Any other job duty and responsibility assigned to you by branch Head from time to time or on adhoc basis.

Location:

Mowlivakkam, Chennai

Job:

Operations

Schedule:

Regular

Employee Status:

Full time