Guest Service Associate - Front Office

Accor · Greater Ahmedabad Area

  • Experience1–2 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted30 Sept 2026

About Accor

Accor is hiring in Greater Ahmedabad Area in hospitality travel. This role looks for around 1+ years of experience.

Skills

  • Opera
  • leadership experience
  • front-office service

The role

A guest service associate at a hospitality company provides front-office service, resolves customer queries, and uses Opera. Previous leadership experience and networking skills support strong guest relationships and high-performance service.

Full job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

Provide effective support to the team to enable them to provide effective and efficient services.

Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.

Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.

Qualifications

Your experience and skills include:

Service focused personality is essential and previous leadership experience required.

Prior experience working with Opera or a related system.

Proven ability to build and maintain good relationships with all stakeholders.

Communicate thoughts, actions and opportunities clearly with strong networking skills.

Ability to lead by example, believe in a strong team culture and set the scene for high performance.

Additional Information

Your Team And Working Environment

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.