Relationship Manager - Affordable LAP

IDFC FIRST Bank · Dharwad

  • Experience5–10 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelsenior
  • Posted22 Sept 2026
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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Dharwad in financial services. This role looks for around 5+ years of experience.

Skills

  • customer retention
  • relationship management
  • product sales
  • customer acquisition
  • Loan Against Property
  • portfolio management
  • risk management
  • digital tools
  • customer service
  • regulatory compliance
  • cross-selling

The role

A relationship manager at a mortgage lending company acquires clients, manages Loan Against Property portfolios, and applies risk management and regulatory compliance to grow lending relationships. The role also drives digital adoption and customer retention.

Full job description

Job Requirements

Role/ Job Title: Relationship Manager-Affordable LAP

Function/ Department: Affordable Mortgage Loans

Job Purpose:

'

To deliver exceptional client service with a strong focus on customer retention and long-term relationship management. Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion.

Roles & Responsibilities:

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Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads. Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield Loan AGainst Property portfolio. Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management. Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement. Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives.

Secondary Responsibilities:

'

Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms. Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities.

Qualifications:

Graduate

Years of Experience:

5-10 Years