Zonal Manager - Debt Management Services - Urban GCL

Bajaj Finserv · Delhi

  • Experience2–7 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted21 Sept 2026
Apply for this job

About Bajaj Finserv

Bajaj Finserv is hiring in Delhi in financial services. This role looks for around 2+ years of experience.

Skills

  • debt collections
  • repossession compliance
  • collection agency management
  • delinquency management
  • asset disposal

The role

A debt collections manager at a consumer finance company achieves area collection targets, controls delinquency bucket flow, and oversees repossession compliance; manages collection agencies, field officers, and seized-asset disposal while driving productivity and legal resolution.

Full job description

Location Name: Delhi - Pitampura

Job Purpose

“This position is open with Bajaj Finance ltd.”Culture Anchor:Think like an Entrepreneur - Encourages new ideas, helps teams improve, and supports them in taking up challengesPractice Emotional Intelligence - Listens to others, stays calm under pressure, and treats everyone with respect.Transform Continuously - Explores opportunities and encourages teams to improve processes and systems for better delivery.Recognize & Reward Success - Recognizes hard work, supports talent growth, and ensures fair rewards and development.

Duties And Responsibilities

Duties and Responsibilities :: ? To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections. ? Control bucket flow cases and focus on non-starters.? Ensuring documented feedback.? Ensuring legal guidelines are complied with while repossessing of products ? Ensuring audit queries are complied with.? Ensuring adequate ?Feet on Street? availability area-wise / bucket-wise / segment-wise.? Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.? Ensuring background and reference check of agencies / DCTs being appointed.? Constant evaluation of DCTs and agencies.? Identify and manage training needs for the CEs.? Support collection officers in legal / police issues.? Ensuring timely and profitable disposal of seized stock & safe custody of seized products ? Visit Random customers.

Required Qualifications And Experience

People Management skills.? Demonstrated success & achievement orientation. ? Excellent communication skills.? Negotiation Skills ? Strong bias for action & driving results in a high performance environment. ? Demonstrated ability to lead from the front.? Excellent relationship skills.? Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.? Exceptionally high motivational levels and needs to be a self starter.? Working knowledge of computers