Vendor Manager/Head - DMC Partnerships

About Us:

We are B2B Travel Tech startup that is reshaping the way travel agents sell and deliver exceptional travel experiences worldwide. We enable travel agents to book flights, hotels & holidays conveniently and we provide comprehensive end-to-end on-ground travel services.We do over INR 1000 crore+ GMV (sales) and are growing rapidly.

Our strong business model and focus on delivering excellent customer experience has facilitated our sustainable growth funded by internal cashflows.To fuel innovation and growth, we have raised USD 5.5mn+ funds from marquee global investors!

Our Founding Team

• Arun Bagaria – Co-founder, Product — Ex-Cars24, TravelTriangle, TripFactory | IIM Bangalore• Chirag Agrawal – Co-founder, Business — Ex-OYO, TravelTriangle | IIM Ahmedabad, IIT Roorkee• Ashish Thapliyal – Co-founder, Technology — Ex-CTO Cars24 | CTO FabFurnish | Gaadi

What do we value?

We are a team of believers.At the same time, we are constantly learning and growing. We are on an audacious mission and have a rock-solid belief we can get there.We dream big,yet we start small and start quickly. We are not deterred by the extra effort needed to relentlessly execute, iterate, and execute to realise our dreams.We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important.We believe flexibility inroles and freedom to execute ideas are the two foundational values for aggressive growth.We constantly protect andevolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together.

Our philosophy is simple :when travel agents grow, we grow with them.

Your Mission

Build and strengthen TravClan’s international DMC network so that our travel partners receive competitive rates, reliable service and strong on-ground support. Own DMC sourcing, contracting, commercial performance and escalations end-to-end.

Roles & Responsibilities-

• Identify, evaluate and onboard relevant hotels/ transporters/ attractions/ suppliers across priority and emerging destinations - domestic and international.• Build alternate supplier options to reduce dependency and improve destination coverage and resilience.• Negotiate rates, credit, payment and cancellation terms, group or series pricing and value additions.• Own contracts, renewals and accurate communication of current commercial terms to internal teams.• Benchmark rates and supplier capabilities to improve competitiveness, margins and service reliability.• Track vendor performance across response TAT, confirmations, service quality, refunds and adherence to commitments.• Own disputes and service failures through closure; renegotiate, reduce allocation or replace vendors where performance remains weak.

What is on Offer ?Direct ownership of strategically important DMC relationships.Visible impact on holiday competitiveness, margins and service reliability.High autonomy and merit-based growth.Competitive compensation of about 10-35 LPA (80% fixed and 20% variable)

Growth Path:GM/Director - 35-50 LPAHead - 18-35 LPAManager - 10-18 LPAAssociate - 5-10 LPA

Desired Candidate Profile

• 3+ years in DMC contracting, domestic/ outbound holidays, supplier management or travel contracting.• A credible active supply network across key outbound destinations.• Demonstrated rate, margin or credit-term improvements through negotiation.• Strong understanding of hotels, transfers, sightseeing, activities and ground services.• Commercially sharp, persistent and confident holding vendors accountable.• Able to work independently and drive difficult issues to closure.

You will Thrive in This Role If....

• You enjoy destination sourcing, benchmarking and difficult negotiations.• You build strong vendor relationships without compromising accountability.• You stay with a commercial or service issue until closure.

This Role May not be the Right Fit if you.

• You view vendor management mainly as relationship coordination.• You are uncomfortable pushing back on rates or service commitments.• You prefer maintaining current vendors rather than finding stronger alternatives.

The Recruitment Process:

1. Personal Interviews: 2-3 video interviews. Detailed discussions about the job profile, company & candidature are discussed in these rounds.2. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate. This includes financial benefits and many other benefits.

Important Points

Location: Connaught Place, New DelhiWork Schedule: You are considering joining a startup. Building anything of value takes time.