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Specialist - Technology Services at MetLife — Delhi

Experience3–5 yrs
SalaryNot disclosed
Work modeonsite
Levelmid
Posted21 Sept 2026

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About MetLife

MetLife is hiring in Delhi in insurance. This role looks for around 3+ years of experience.

Skills

Cybersecurity platforms
Tanium
CrowdStrike
Cribl
QRadar
XSOAR
Power BI
CyberArk
Incident management
Change management
Problem management
Microsoft Copilot Administration
Copilot Studio
Generative AI
Prompt engineering
AI governance
PowerShell
Python
ServiceNow
Enterprise production support

The role

A security engineer at an insurance company manages cybersecurity platforms and drives cyber operations, Generative AI, PowerShell, and Python automation for secure enterprise services. The role also applies prompt engineering and incident management to improve platform reliability and operational governance.

Full job description

Profile Summary

The IT Security Service Engineer I, Cyber Platform Operations, is responsible for ensuring the availability, performance, and security of critical cybersecurity platforms while driving operational efficiency, risk reduction, and platform modernization across the enterprise. The role provides technical leadership for platform operations, automation, incident response, and service management, partnering with global stakeholders to deliver secure, reliable, and scalable cybersecurity services in a 24x7 environment.

Job Responsibilities

Manage daily operations and administration of cybersecurity platforms. Support Incident, Request, Problem, and Change Management activities. Perform platform upgrades, deployments, maintenance, and troubleshooting. Monitor platform health, availability, and performance. Develop automation and operational efficiencies using PowerShell, Python, APIs, or AI-assisted solutions. Administer and support Microsoft Copilot and AI-driven productivity/security use cases. Collaborate with global teams on security initiatives, platform enhancements, and operational governance. Create and maintain technical documentation, SOPs, and knowledge articles. Participate in on-call support and 24x7 operations as required.

Experience

3-5 years of strong Handson experience in Cyber operations space

Knowledge And Skills (general And Technical)

Hands-on and administrative level experience with tools such as Tanium, CrowdStrike, Cribl, QRadar, XSOAR, PowerBI, CyberArk. Strong understanding of Incident, Change, and Problem Management processes. Experience with Microsoft Copilot Administration, Copilot Studio, or AI-powered workplace productivity solutions. Strong knowledge of Generative AI concepts, Prompt Engineering, AI governance, and automation use cases. Scripting experience in PowerShell and/or Python. Experience with ServiceNow and enterprise production support environments. Strong troubleshooting, analytical, and communication skills.