Specialist Customer Support
Sita · Delhi
- Experience2–3 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted16 Sept 2026
About Sita
Sita is hiring in Delhi in technology software. This role looks for around 2+ years of experience.
Skills
- Incident management
- SLA management
- Shift operations
The role
A customer support specialist at a technology software company manages incidents through resolution, coordinates resolver groups, and maintains SLA compliance across continuous service operations. Incident management and SLA management guide the work, with shift operations supporting uninterrupted customer assistance.
Full job description
A customer support specialist at a technology software company manages incidents through resolution, coordinates resolver groups, and maintains SLA compliance across continuous service operations. Incident management and SLA management guide the work, with shift operations supporting uninterrupted customer assistance.