Senior Executive - Aggregator Operations | Zomato, Swiggy, Campaigns

Jubilant FoodWorks (JFL) · Delhi

  • Experience2–3 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Levelmid
  • Posted20 Sept 2026
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About Jubilant FoodWorks (JFL)

Jubilant FoodWorks (JFL) is hiring in Delhi in hospitality travel. This role looks for around 2+ years of experience.

Skills

  • digital marketing
  • menu management
  • financial reconciliation
  • settlement reconciliation
  • commission validation

The role

An aggregator operations executive at a food-service company executes digital marketing campaigns across delivery platforms, audits menu hygiene, and manages financial reconciliation. The role coordinates offer configuration, settlement discrepancies, and store-level operational resolution.

Full job description

1. Channel Partner Strategy Execution (Swiggy and Zomato)

Support execution of strategic initiatives and promotional campaigns across aggregator partners.

Ensure timely implementation of offers, discounts, combos, and platform-specific marketing activities.

Validate offer configurations and execution accuracy.

Monitor campaign performance and report execution status

2. Operational Excellence & Issue Resolution

Act as the first point of contact for aggregator-related operational issues affecting stores.

Coordinate with internal teams, store operations, and channel partners to ensure timely resolution of pickup and delivery-related challenges.

Liaise with POS partners to drive issue closure and system-related resolutions.

Conduct regular menu hygiene audits across all aggregator platforms to ensure product availability, descriptions, and imagery.

Monitor and resolve store closure and menu closure incidents

3. Discount Coupon & Settlement Management

Manage coupon performance tracking and settlement reconciliation

Work closely with tech team to address settlement discrepancies

4. Financial Governance & Reconciliation

Ensure timely processing and pay out of aggregator-related invoices and marketing spend claims.

Coordinate closely with Finance teams for commission validation

Support monthly and periodic reconciliation exercises between internal records and aggregator statements

COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal:

All Departments including Operations team, Tech, Program, POS & IT, OLO support, Finance.

External:

Aggregator Partners