Senior Cloud Engineer

Job Description Senior Cloud Manager / Senior Cloud Engineer (GCP/AWS)

Position: Senior Cloud Manager

Experience: 610 Years

Location: Noida / Delhi NCR

Department: Technology Infrastructure & Cloud Operations

Reporting To: Infra Head

About the Role

We are looking for an experienced Senior Cloud Manager / Senior Cloud Engineer to lead and manage cloud infrastructure, production operations, and platform reliability for our digital payments ecosystem, including PPI Wallet, UPI, Payment Aggregator (PA), RuPay Card Issuance & Management, Merchant Onboarding, and Payment Processing Platforms.

The role requires hands-on expertise in cloud architecture, production operations, security, automation, disaster recovery, and regulatory compliance. The candidate will work closely with Development, Security, Product, and Business teams to ensure high availability, scalability, and security of critical payment systems.

Candidates with prior experience in Fintech, Banking, Payments, PPI, UPI, PA, Card Issuance, or NPCI ecosystems will be strongly preferred.

Key Responsibilities

Cloud Infrastructure & Operations

Manage and optimize cloud infrastructure across Production, DR, UAT, and Development environments.

Design and implement highly available, scalable, and secure cloud architectures.

Manage cloud resources including Compute, Kubernetes, Networking, Storage, Databases, and Security Services.

Ensure infrastructure availability, performance, capacity planning, and cost optimization.

Lead cloud migration, modernization, and optimization initiatives.

Production Support & Service Reliability

Ensure 24x7 availability of business-critical payment applications.

Manage production incidents, service restoration, and root cause analysis (RCA).

Establish monitoring, alerting, and observability frameworks.

Drive improvements in system resilience, uptime, and operational efficiency.

Support major production deployments and release management activities.

Security & Compliance

Implement cloud security best practices and infrastructure hardening.

Manage IAM, privileged access, network security, and data protection controls.

Coordinate vulnerability assessments, remediation, and patch management.

Support compliance requirements related to:

RBI Guidelines

NPCI Requirements

Payment Aggregator Regulations

PCI-DSS

ISO 27001

CERT-In Directives

UIDAI Security Controls (where applicable)

Disaster Recovery & Business Continuity

Design and maintain Disaster Recovery strategies.

Conduct periodic DR drills and failover testing.

Ensure compliance with organizational RTO and RPO requirements.

Maintain infrastructure readiness for regulatory and audit requirements.

DevOps & Automation

Implement Infrastructure-as-Code (IaC) and cloud automation.

Enhance CI/CD pipelines and deployment processes.

Improve operational efficiency through automation and self-healing mechanisms.

Support containerized and microservices-based application environments.

Vendor & Stakeholder Management

Coordinate with cloud providers, managed service providers, and technology partners.

Manage vendor SLAs and infrastructure-related escalations.

Work closely with application teams, security teams, and business stakeholders.

Team Leadership & Mentoring

Mentor junior cloud and infrastructure engineers.

Establish operational best practices and standard operating procedures.

Lead infrastructure projects and drive continuous improvement initiatives.

Participate in resource planning and team development activities.

Required Technical Skills

Cloud Platforms

Strong hands-on experience with:

Google Cloud Platform (GCP)

Amazon Web Services (AWS)

Cloud Networking and Security

Compute Engine / EC2

Kubernetes (GKE/EKS)

Cloud SQL / RDS

Object Storage

Load Balancers

IAM & Access Management

Operating Systems

Linux Administration (Ubuntu, CentOS, RHEL)

Windows Server Administration (Basic to Intermediate)

Containerization & Orchestration

Docker

Kubernetes

Helm (Preferred)

Automation & DevOps

Terraform

Ansible

Jenkins

GitLab CI/CD

GitHub Actions (Preferred)

Monitoring & Observability

Zabbix

Grafana

Prometheus

ELK Stack

Cloud Monitoring Tools

Databases

MySQL

PostgreSQL

Redis

MongoDB (Preferred)

Networking & Security

DNS, VPN, TCP/IP

Firewalls

WAF

SSL/TLS

Network Security Controls

Security Hardening

Required Experience

610 years of overall experience in Cloud Infrastructure, DevOps, Site Reliability Engineering (SRE), or Infrastructure Operations.

Minimum 3 years of hands-on experience managing cloud-based production environments.

Experience handling mission-critical applications with stringent uptime requirements.

Exposure to high-volume transaction processing systems is highly desirable.

Experience in regulated industries such as Banking, Fintech, Payments, or Financial Services is preferred.

Preferred Certifications

Google Professional Cloud Engineer

Google Professional Cloud Architect

AWS Solutions Architect Associate/Professional

Certified Kubernetes Administrator (CKA)

RHCSA / RHCE

ITIL Foundation

Key Performance Indicators (KPIs)

Production Uptime 99.95%

Successful DR Drill Execution

Cloud Cost Optimization

Timely Closure of Vulnerabilities

Infrastructure Automation Coverage

SLA Compliance

Incident Resolution & RCA Closure Timeliness

Audit and Regulatory Compliance Adherence

Preferred Domain Experience

Candidates having experience in any of the following domains will be given preference:

PPI Issuers

UPI PSP / TPAP Ecosystem

Payment Aggregators (PA)

RuPay Card Issuers

Banking & Financial Services

Digital Wallet Platforms

NPCI Integrated Systems

Fintech Organizations