Senior Associate – Metals Operations

Job Summary

We are looking for a Senior Associate – Metals Operations to work closely with the Scrap Captains and take complete ownership of the day-to-day execution of purchase and sales operations.

The role will act as the central coordination point between vendors, customers, Scrap Captains and internal teams including Plant, Purchase, Finance, Technology, Compliance and other relevant functions, ensuring that every transaction moves smoothly from vendor onboarding and documentation through purchase, sales, payments, receivables and closure.

The ideal candidate should be highly organised, proactive, comfortable with follow-ups and capable of managing multiple transactions and stakeholders simultaneously.

Key Responsibilities

1. Purchase Operations

Work closely with Scrap Captains to execute and monitor day-to-day scrap purchase operations.

Coordinate with vendors to ensure timely movement of material, documentation, weighment, QC and other transaction requirements.

Track each purchase transaction from initiation to closure.

Coordinate with Plant, Purchase, Finance and other internal teams to resolve operational issues and avoid delays.

Ensure purchase records, invoices and supporting documents are complete and accurate.

2. Vendor Onboarding & Management

Coordinate onboarding of new vendors in line with company processes and compliance requirements.

Collect, verify and maintain required vendor documentation.

Coordinate with Compliance, Finance and Tech teams for vendor creation and activation.

Maintain accurate vendor records and ensure documentation remains updated.

Act as an operational point of contact for vendors for transaction-related queries.

3. Vendor Payments & Accounts Payable Coordination

Coordinate with the Finance team to ensure timely processing and release of payments to vendors as per agreed payment terms.

Maintain a tracker of vendor payments, due dates, pending payments and payment status.

Follow up with Finance on overdue or pending vendor payments.

Communicate payment status and relevant updates to vendors.

Coordinate with vendors and Finance to resolve payment-related discrepancies, invoice issues or documentation gaps.

Escalate critical payment delays to the Scrap Captain / relevant management.

4. Internal Coordination

Coordinate closely with:

Scrap Captains

Purchase Team

Plant Operations

Finance & Accounts

Compliance Team

Technology / IT Team

Sales Team

Other relevant internal stakeholders

Ensure timely flow of information between teams.

Follow up on pending actions and proactively highlight bottlenecks to the Scrap Captain.

Work with the Tech team for system-related issues, vendor creation, transaction corrections and process improvements.

5. Debit Note & Credit Note Management

Track debit notes raised by the Finance team against vendors.

Understand the reason and transaction details behind each debit note.

Coordinate with vendors regarding debit note disputes, clarifications and acceptance.

Follow up with vendors to ensure corresponding Credit Notes (CN) are generated and received.

Maintain a proper tracker of debit notes, vendor responses and pending credit notes.

Coordinate with Finance for closure and reconciliation of outstanding debit notes/CNs.

6. Sales Operations

Support the Scrap Captain in the execution and coordination of scrap/metal sales transactions.

Coordinate with internal teams and customers for documentation, dispatch, billing and transaction closure.

Ensure sales-related data and supporting documents are accurately captured.

Track pending sales transactions and coordinate with Finance and other teams for timely closure.

7. Customer Receivables Management

Coordinate with customers to ensure timely collection of accounts receivable against sales invoices.

Maintain an updated tracker of customer invoices, credit terms, due dates, outstanding amounts and collection status.

Follow up proactively with customers before and after payment due dates.

Coordinate with Finance to reconcile customer receipts and outstanding balances.

Resolve payment-related discrepancies, short payments, deductions or documentation issues in coordination with Finance and customers.

Escalate overdue or high-value outstanding receivables to the Scrap Captain / relevant management.

Ensure regular visibility of upcoming and overdue receivables.

8. MIS, Tracking & Reconciliation

Maintain accurate trackers for:

Purchases

Sales

Vendor onboarding

Vendor payments

Customer receivables

Debit notes

Credit notes

Pending documentation

Other operational actions

Ensure transaction data is updated on a timely basis.

Prepare regular operational reports and MIS for the Scrap Captain and management.

Identify discrepancies and coordinate with relevant teams for resolution.

9. Process Ownership & Continuous Improvement

Take end-to-end operational ownership of transactions under the assigned Scrap Captain.

Ensure no transaction remains stuck due to lack of follow-up or coordination.

Identify recurring operational issues and suggest process improvements.

Help standardise documentation, workflows and communication between vendors, customers and internal teams.

Maintain strong process discipline and ensure adherence to company policies and compliance requirements.

Key Deliverables

Smooth and timely execution of purchase and sales transactions.

Complete and accurate vendor documentation.

Timely onboarding and activation of new vendors.

Timely processing and release of vendor payments.

Timely collection and reconciliation of customer receivables.

Effective closure of debit notes and corresponding vendor credit notes.

Accurate and updated purchase/sales MIS and trackers.

Minimal transaction delays and unresolved operational issues.

Strong vendor and customer communication and follow-up.

Complete visibility of pending payables, receivables and operational actions.

Complete operational ownership of transactions under the assigned Scrap Captain.

Skills & Competencies

Strong coordination and follow-up skills.

Excellent communication and interpersonal skills.

Good understanding of purchase, sales and payment operations.

Strong attention to detail and documentation discipline.

Ability to work with multiple internal and external stakeholders.

Good Excel / MS Office skills.

Ability to manage multiple transactions simultaneously.

Strong ownership and problem-solving mindset.

Comfortable working in a fast-paced, operations-driven environment.

Ability to escalate issues appropriately and ensure closure.

Experience

4–5 years of experience in purchase operations, procurement coordination, sales operations, vendor management, accounts payable/receivable coordination, supply chain or similar roles.

Experience in scrap, metals, e-waste, recycling, manufacturing, logistics or trading operations will be an advantage.

Experience working with Finance, Plant, Compliance and Technology teams will be preferred.