Quality Analyst - Customer Experience/Support

Urban Company (UC) · Delhi

  • Experience1–6 yrs
  • SalaryDisclosed
  • Work modeonsite
  • Leveljunior
  • Posted21 Sept 2026
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About Urban Company (UC)

Urban Company (UC) is hiring in Delhi in technology software. This role looks for around 1+ years of experience.

Skills

  • English
  • Hindi

The role

A quality analyst at a home-services marketplace identifies service-quality gaps, guides providers through corrective re-cleaning, and applies customer support and auditing practices. The role uses English and Hindi to improve provider performance and customer experience.

Full job description

A quality analyst at a home-services marketplace identifies service-quality gaps, guides providers through corrective re-cleaning, and applies customer support and auditing practices. The role uses English and Hindi to improve provider performance and customer experience.