Operations - Customer Support Internship in Gurgaon, Noida
Astrotalk · Delhi
- SalaryNot disclosed
- Work modeonsite
- Posted1 Oct 2026
About Astrotalk
Astrotalk is hiring in Delhi in other.
Skills
- customer service
- customer support
The role
A customer support intern at an online astrology consultation platform manages customer interactions across phone calls, emails, and chat platforms, resolves customer concerns, and provides proactive guidance. Customer service and customer support are central to accurate issue resolution and follow-up.
Full job description
Selected Intern's Day-to-day Responsibilities Include
Act as the primary point of contact for customers by managing interactions across phone calls, emails, and chat platforms, while delivering a professional, responsive, and customer-focused experience. Collaborate closely with cross-functional teams to investigate customer concerns, facilitate issue resolution, and ensure that all queries are addressed accurately and efficiently. Monitor and manage customer requests from initiation to closure, maintain regular follow-ups, and provide proactive support by identifying customer needs and offering appropriate guidance and solutions.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.