Manager - Airside -

GMR Group · Delhi

  • Experience10–11 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted24 Sept 2026
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About GMR Group

GMR Group is hiring in Delhi in real estate construction. This role looks for around 10+ years of experience.

Skills

  • airline account management
  • key account management
  • receivable management
  • contract compliance
  • digital marketing campaigns
  • online partnerships
  • tourism agency alliances
  • website monetization
  • revenue management
  • process improvement
  • data interpretation
  • analytical ability

The role

A key account manager at an airport operations company develops airline partnerships and manages concessionaire revenue. The role drives airline account management, digital marketing campaigns and contract compliance while improving online alliances and website monetization.

Full job description

Job Purpose

The incumbent will contribute to the organization’s growth by increasing revenue from Line Maintenance, Airline Space Management (Office space, Airside space, AEMB, Regulatory offices at Terminal Building etc. Responsible for Airline Account Management and Customer Relationship Management.

Enhancing the Revenues through new business opportunities with the existing concessionaires. Key Account Management, Receivable Management, Contract Compliance. Ensuring the revenue targets as prescribed by the management are achieved. Supporting in execution /completion of the strategic initiatives as decided by the management. Ensuring the safe and secure operations at are adhered all times. Define / Streamline/ Improvise on different processes and ensure they fit into Business Excellence / Integrated Management System framework

ORGANISATION CHART

Key Accountabilities

Conceptualize and Execute Digital Marketing Campaigns

(ATV, Penetration through digital marketing campaihgns)

Online partnerships

(No. Of alliances established in a year and incremental revenue generated through these alliances)

Tourism agency alliances

(No. Of alliances established in a year and incremental revenue generated through these alliances)

DIAL Website management and Monetization

(Value of Web Contracts during the year)

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

Concessionaire Brands : Online Marketing Head, Operations Head, Brand Head, Store HeadOnline Marketing AgenciesTourism Departments, Online Travel Portals (Make my trip, Yatra etc.

INTERNAL INTERACTIONS

Terminal Operations

Legal

I.T

Airline Marketing (Aero)

FINANCIAL DIMENSIONS

Annual Operating Plan(AOP) : Sales , IncomeBelow Line Improvement Plan (BLIP)ATV, Penetration, SPP

Other Dimensions

Direct Reports NANo. of agencies managed - 3

Education Qualifications

MBA/Post Graduate in Marketing/International Trade/Finance/ operations from reputed B-Schools Strong data interpretation & Analytical ability Strong persuasion and interpersonal skills Excellent communication & presentation skills

Relevant Experience

Up to 10 years’ Aviation experience, Airline Experience, Ground Operations.

COMPETENCIES

Personal Effectiveness Social Awareness Entrepreneurship Problem Solving & Analytical Thinking Planning & Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution & Results Teamwork & Interpersonal influence