Lead Implementation Consultant

LeadSquared · Delhi

  • Experience2–6 yrs
  • SalaryNot disclosed
  • RoleBusiness Analyst
  • Work modeonsite
  • Levelsenior
  • Posted3 Oct 2026

About LeadSquared

LeadSquared is hiring in Delhi in technology software. This role looks for around 2+ years of experience.

Skills

  • SaaS implementations
  • Business analysis
  • Workflow configuration
  • UAT
  • BFSI

The role

Implementation Consultant at a SaaS company. Applies BFSI process knowledge to gather requirements, map workflows, configure solutions, and support UAT and go-live using business analysis and workflow configuration. Uses SaaS implementations and solution configurations to guide customer adoption.

Full job description

About The Role

LeadSquared is seeking an Implementation Consultant to work closely with BFSI clients and internal teams to understand business needs, translate them into clear requirements, and configure solutions that drive measurable outcomes. You will play a key role in guiding customers through discovery, solution design, deployment, and adoption.

Key Responsibilities

Conduct requirement-gathering and discovery sessions with customers.Map current and future-state business processes and identify improvement opportunities.Configure product workflows and coordinate integrations as per client needs.Prepare functional documentation, solution outlines, and configuration details.Support UAT, address gaps, and ensure smooth go-live and transition.Collaborate closely with product, engineering, and customer success teams.Manage client communication and maintain strong stakeholder alignment throughout the implementation lifecycle.

Qualifications & Experience

2–6 years of experience in SaaS implementations, business analysis, or workflow configuration roles.Experience working with BFSI clients or understanding of financial services processes is preferred.Strong analytical, problem-solving, and communication skills.Ability to translate business requirements into structured, scalable solution configurations.Comfortable working with cross-functional teams and managing multiple customer engagements.Bachelor’s degree in Engineering, Computer Science, Business, or related field (or equivalent experience).

Who Will Succeed In This Role

Professionals who enjoy customer interaction, can bring clarity to complex workflows, and thrive in fast-paced implementation environments will find this role rewarding.