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Head of Enterprise Customer Care at Indiamart — Delhi

Experience0–4 yrs
SalaryNot disclosed
Work modeonsite
Posted29 Sept 2026

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About Indiamart

Indiamart is hiring in Delhi in ecommerce retail. This role looks for around 0+ years of experience.

Skills

enterprise account strategy
solution adoption
enterprise solutions

The role

A customer success manager at a business-to-business marketplace develops enterprise account strategy, drives solution adoption, and aligns sales teams with client needs. The role also delivers customer satisfaction and business value through enterprise solutions.

Full job description

Enterprise Customer Care Head Position Description: As the consultant of the pre-sales team, you will be responsible for developing and executing the strategy to drive sales growth, customer satisfaction, and solution adoption across our enterprise accounts. You will work closely with senior leadership, sales teams, product teams, and clients to ensure that IndiaMARTs enterprise solutions are presented, positioned, and delivered in the most effective way to address client needs and drive business value. .