Deputy Manager

SBI Card · Delhi

  • Experience6–11 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted25 Sept 2026

About SBI Card

SBI Card is hiring in Delhi in financial services. This role looks for around 6+ years of experience.

Skills

  • debt recovery
  • collections
  • audit

The role

A recovery operations manager at a financial services company tracks resolution rates, settlement waivers, collections, complaints, audits, and debt recovery certification. The role manages recovery performance and customer resolution processes.

Full job description

Resolution Rate. Normalization / Roll back Rate. Settlement waiver rate. Absolute Recovery. Rupee collected. NFTE CAPE. DRA certification of NFTEs. Absolute Customer Complaints. Absolute audit observations.

. Qualification . Post-Graduate / Graduate in any discipline. .