Debt Manager-Flows-Micro Finance

IDFC FIRST Bank · Delhi

  • Experience0–2 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Posted28 Sept 2026
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About IDFC FIRST Bank

IDFC FIRST Bank is hiring in Delhi in financial services. This role looks for around 0+ years of experience.

Skills

  • collection processes
  • legal compliance
  • agency management
  • MIS
  • debt recovery

The role

A collections manager at a financial services company manages debt recovery operations, collection processes, and legal compliance while controlling delinquency across assigned portfolios. The role also coordinates agency performance and MIS reporting.

Full job description

Job Requirements

About the Role

The Debt Manager is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company within the assigned territory. The role focuses on optimizing the efficiency of retrieving EMIs from customers while ensuring adherence to all bank guidelines, contributing to the broader organizational objectives.

Key Responsibilities

Primary Responsibilities

Manage and undertake the collections process for assigned debts.Track portfolio performance for specific buckets within the assigned area.Control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.Allocate and achieve targets from agencies and in-house teams.Follow up regularly with defaulting customers.Ensure adherence to collection processes and legal guidelines.

Secondary Responsibilities

Trace absconded default customers and initiate recovery processes.Recommend legal actions for non-recoverable cases and follow up with the legal team for case closures.Maintain administrative data related to collections, including delinquent account history.Provide and maintain MIS reports and review collection feedback on a daily, weekly, and monthly basis.

What We Are Looking For

Education

Graduate – Any disciplinePostgraduate – Any discipline

Experience

Minimum of 0-2 or more years of experience in collections.

Skills and Attributes

Strong understanding of collection processes and legal compliance.Ability to manage teams and external agencies effectively.Excellent communication and follow-up skills.Proficiency in maintaining MIS and administrative records.Analytical mindset to track and control delinquency.