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Customer Support Executive in Noida, Noida at Astrotalk — Delhi

Experience0–0 yrs
SalaryNot disclosed
Work modeonsite
Posted25 Sept 2026

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About Astrotalk

Astrotalk is hiring in Delhi in other. This role looks for around 0+ years of experience.

The role

A customer support executive at an online astrology consultation platform responds to customer queries and resolves concerns through calls, chats, and email while escalating complex issues and maintaining interaction records.

Full job description

Key Responsibilities-

Respond to customer queries through calls, chats, and emails in a professional and courteous manner. Understand customer concerns and provide suitable solutions or guidance. Escalate complex or unresolved queries to the appropriate team for resolution. Ensure timely responses and follow up with customers until their concerns are completely resolved. Maintain proper records of customer interactions, concerns, and resolutions for tracking and reporting.

About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.