Business Development Associate

Job Title: Business Development Associate About CarePal Group: CarePal Group is a pioneering healthcare-focused financial services ecosystem that aims tomake quality healthcare accessible and affordable for all. The group comprises three corebusiness verticals:🔹 ImpactGuru – www.impactguru.com India’s leading healthcare crowdfunding platform helping patients raise funds for critical medicaltreatments via donations from individuals, corporates, and NGOs.🔹 CarePal Money – www.carepalmoney.com A tech-enabled medical lending platform offering instant patient financing solutions inpartnership with top hospitals, diagnostic centers, and clinics across India.🔹 CarePal Secure A health protection solution platform providing affordable health insurance andpre/post-treatment bundled healthcare packages for underserved segments.Together, these entities provide a comprehensive 360° solution for patients by combiningcrowdfunding, medical loans, and health insurance, making CarePal Group one of the mostinclusive healthcare financing platforms in India.

Role Overview: We are seeking a dynamic and driven Business Development Associate to join our growingteam in Mumbai. You will be responsible for identifying and onboarding new healthcarepartners—including hospitals, clinics, and diagnostic centers—and nurturing long-termrelationships to drive patient loan referrals and business growth.

Locations : Bangalore, Delhi and Hyderabad

Key Responsibilities: 🎯 Hospital Relationship Management ● Build, maintain, and strengthen long-term relationships with hospital management,doctors, finance departments, patient coordinators, and support staff.● Act as the primary point of contact for all hospital stakeholders regarding CarePal Money(patient financing) and ImpactGuru (crowdfunding) offerings.● Conduct regular on-site visits to assigned hospitals ensure high visibility and recall forCarePal Group’s services.● Drive awareness of patient financing and crowdfunding solutions within the hospitalecosystem through in-person meetings, standees, brochures, and staff training.

󰞯 Patient Engagement & Lead Generation ● Engage directly with patients and their families at the hospital premises to understandtheir financial needs during medical emergencies.● Generate leads by identifying financially stressed patients and offering suitable solutionsvia CarePal Money (instant medical loans) or ImpactGuru (medical crowdfunding).● Explain loan and crowdfunding eligibility, process, documentation, and benefits topatients in a compassionate and empathetic manner.● Guide patients through the application process—assist with documentation, formsubmissions, and connect them with internal support teams for faster closures.

📈 Conversion & Performance Tracking ● Drive maximum patient referral volume from each hospital by building rapport and trustwith frontline medical staff and hospital coordinators.● Coordinate with internal telesales, credit, and operations teams to ensure swiftturnaround on leads and timely updates to patients.● Track daily leads, referrals, conversions, and disbursals to measure performance andidentify areas for improvement.● Share regular updates with reporting managers on referral pipeline status, conversionratios, and hospital-level activity metrics.

Mandatory Requirements: ● Education: Graduate in any discipline (MBA preferred but not mandatory)● Experience: 1-5 years in business development, sales, or partnerships in healthcare,fintech, insurance, or financial services● Languages: Fluency in English and Hindi is mandatory● Travel: Comfortable with regular local travel for partner meetings and field visits● Tech Proficiency: Hands-on with CRM tools, mobile apps, and digital onboarding tools● Soft Skills: Strong interpersonal, communication, and relationship-building skills● Mindset: High ownership, goal-oriented, and self-motivated to work in a fast-paced,target-driven environment