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Back Office Customer Service Associate at McGraw Hill — Delhi

Experience1–6 yrs
SalaryNot disclosed
Work modeonsite
Posted23 Sept 2026

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About McGraw Hill

McGraw Hill is hiring in Delhi in education. This role looks for around 1+ years of experience.

The role

A back office customer service associate at an education company participates in Salesforce, Oracle, and Smartsheet operations, supports system testing and cross-functional process work. The role maintains quality and productivity standards across trained service areas.

Full job description

Participate in testing new systems and applications as assigned. Cross-train across other areas and departments within CXT,staying proficient in all cross-trained areas and meeting quality and productivity metrics. Support special projects as assigned

Willingness to cross-train and sustain proficiency in other areas. Salesforce,Oracle,and Smartsheet experience preferred