Automated Operations Engineer(3)

Ericsson · Delhi

  • Experience2–5 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted10 Sept 2026
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About Ericsson

Ericsson is hiring in Delhi in telecom. This role looks for around 2+ years of experience.

Skills

  • ITIL
  • Ericsson RAN Management
  • Ericsson Packet Core Management
  • Ericsson VAS Management
  • Test Automation Management Tools
  • Test Execution Engine
  • Software Performance Testing
  • Security Event Monitoring
  • Service Monitoring
  • Event Management
  • Alarm Management
  • Incident Management
  • Problem Management
  • Service Level Agreements

The role

An automated operations engineer at a telecommunications company monitors service events, manages alarms, and supports ITIL incident and problem management using Ericsson RAN Management and Test Automation Management Tools. The role also handles security event monitoring and service performance oversight.

Full job description

Join our Team

About this opportunity:

At Ericsson, we are currently seeking a proactive and dedicated Automated Operations Engineer to join our dynamic team. In this pivotal role, you are tasked with coordinating, managing, and executing a range of 1st level proactive and reactive maintenance activities. With your expertise at our fore, we aim to continuously provide services that adhere to the Service Level Agreements (SLA) and ensure optimal customer satisfaction.

What you will do:

Participate in 1st Level Service Monitoring and Event Management. Handle Service and Resource Alarm efficiently. Monitor the performance of Resources and Services. Conduct Security Event Monitoring. Identify and document incidents. Support in the investigations related to capacity and performance. Track, manage and report on incident resolution. Escalate identified security incidents. Initiate Problem Management processes. Support preventive maintenance execution for Field Operations.

The skills you bring:

Ericsson Operations Engine - Mode Of Operations. Test Automation Management Tools. Test Execution Engine. Dealing With Enquiries. MS TOP. Document Control. Software Performance Testing. Ericsson RAN Management. Ericsson VAS Management. Customer Complaint Resolution. Client Services. ITIL. Call Centers. Ericsson Packet Core Management.