Assistant Manager- Service Delivery & Management - Service Delivery & Management
Tata Communications · Delhi
- Experience4–7 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted14 Sept 2026
About Tata Communications
Tata Communications is hiring in Delhi in telecom. This role looks for around 4+ years of experience.
Skills
- program management methods
- network infrastructure
- risk assessment
- budget planning
- troubleshooting
- project management
- IT systems
- networking systems
- operating systems
- network configuration
- capacity utilization management
- proposal writing
- time management
The role
A delivery manager at a telecommunications and network services company plans and executes hybrid network services projects using program management methods, network infrastructure, and risk assessment, while coordinating technical deployments and customer delivery. The role also applies budget planning and troubleshooting to keep implementations aligned with scope, schedules, and customer requirements.
Full job description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Broad outline of the Role
Responsible for managing customer project deliveries in Hybrid Network Services domain. This involves planning, collaborating with multiple stakeholders and reporting progress to ensure adherence to timelines and the assigned budgets. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements.
Minimum Qualifications & Experience
Bachelor’s Degree in engineering or equivalent qualification4-7 years in program management or related experience
Other Knowledge & Skills
Reporting, proposal writing, and budget planningGood knowledge of programme and project management methodsRisk assessment, time managementTroubleshooting experience of Network, Equipment, and systemsCapacity utilization managementHands-on with technical aspects, having a good understanding of IT and networking systems, infrastructure, and emerging technologies.
Key Responsibilities
Manage initiation, scheduling, tracking, reporting and execution of project as per the agreed schedule, scope using Standard templates.Discuss customer requirement, feasibility and operational aspect of proposed solution and service schedules with Engineering team and analyze internal technical capability to delivery solution.Develop project plans and schedules, and track progress against established metrics.Support in managing project budgets and ensure that projects are completed within budgetary constraints.Identify and manage project risks and issues and develop mitigation strategies.Conduct periodic meetings with customers, stakeholders, vendors to discuss issues and related action items.Identify areas of improvement and drive specific initiatives to address issues raised by customers around order delivery.Plan for integration with existing platforms and processes, identifies technology partners and outsourced partners for implementation and roll out of product or service.Drive technical deployment planning and implementation including installation of operating system, network configuration etc. and monitor implementation success.Ensure that projects are completed on time, within budget, and to the satisfaction of the customers.Drive continuous improvement in project management processes and methodologies.Ensure response is given to customer queries in a timely manner.