Area Operation Manager
Lenskart.com · Delhi
- Experience2–5 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelmid
- Posted2 Sept 2026
About Lenskart.com
Lenskart.com is hiring in Delhi in ecommerce retail. This role looks for around 2+ years of experience.
Skills
- operational efficiency
- team leadership
- data analysis
- structured problem solving
- customer experience
The role
An area operations manager at an e-commerce retail company drives multi-territory operations, operational efficiency, and team leadership while scaling field teams and delivering regional business outcomes. The role applies data analysis and structured problem solving to improve customer experience and coordinate supply chain, finance, and marketing stakeholders.
Full job description
We are looking for a high-impact Area Operations Manager (AOM) to drive operational excellence across multiple territories. The role requires a strong blend of analytical thinking, team leadership, and execution rigor to manage large teams and deliver business outcomes in a dynamic, fast-paced environment.
The core responsibilities for the job include the following:
Operations and Execution:
Own end-to-end operations for assigned geography / multiple territories.
Drive performance metrics, productivity, and operational efficiency.
Ensure consistent execution of processes, SOPs, and business standards.
Manage multiple priorities and deliver results under tight timelines.
Team Leadership:
Lead, manage, and scale large field teams (50-150 members).
Build high-performance teams through coaching, mentoring, and structured reviews.
Drive accountability and ownership across team members.
Business Ownership:
Take complete ownership of regional business goals and P& L-linked metrics.
Identify growth opportunities and implement scalable solutions.
Ensure strong customer experience and service delivery.
Stakeholder Management:
Collaborate with cross-functional teams (Marketing, Supply Chain, Finance, etc. ).
Manage internal and external stakeholders effectively.
Ensure seamless coordination across functions to drive outcomes.
Problem Solving and Decision Making:
Analyze business data to identify trends, gaps, and improvement areas.
Make data-driven decisions in ambiguous and dynamic environments.
Solve operational challenges with structured problem-solving approaches.