Debt Manager-Flows-Two Wheeler Loan
IDFC FIRST Bank · Datia
- Experience2–3 yrs
- SalaryNot disclosed
- Work modeunknown
- Levelmid
- Posted19 Sept 2026
About IDFC FIRST Bank
IDFC FIRST Bank is hiring in Datia in financial services. This role looks for around 2+ years of experience.
Skills
- Collections processes
- Delinquency management
- Collection agency coordination
- Legal guidelines
- Negotiation
- MIS administration
The role
A debt collections manager works in banking and financial services, overseeing agency and in-house recovery operations for delinquent loan portfolios. They manage EMI recovery, track bucket-wise and DPD-wise delinquency, coordinate collection agencies, and follow legal recovery processes. Collections operations, delinquency management, agency coordination, legal guidelines, negotiation, and MIS administration define their expertise.
Full job description
Job Requirements
About the Role
The Debt Manager – Flows – Commercial Vehicle is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing agencies associated with the company in the assigned territory. The role holder ensures efficient and optimized EMI recovery from customers, while adhering to all bank guidelines and contributing to the larger organizational objectives.
Key Responsibilities
Primary Responsibilities
Manage and undertake the collections process for assigned debts.Regularly track the portfolio for specific buckets in the assigned area.Control delinquency of the area, bucket-wise and DPD-wise, with focus on non-starters.Allocate and achieve targets from agencies and in-house teams.Follow up regularly with default customers.Ensure adherence to collection processes and legal guidelines.Trace absconded default customers and initiate recovery processes.Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.Maintain administrative data related to collections, including delinquent account history and MIS reports.Review collection feedback on a daily, weekly, and monthly basis.
Secondary Responsibilities
Support process improvements to enhance collection efficiency.Collaborate with internal teams to ensure compliance and operational effectiveness.
What We Are Looking For
Education
Graduate – Any discipline
Experience
2 years of relevant experience in collections
Skills and Attributes
Strong understanding of collections processes and legal guidelines.Ability to manage and coordinate with collection agencies.Excellent communication and negotiation skills.Proficiency in maintaining MIS and administrative records.Ability to work independently and as part of a team.