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Application Support/Product Support at DMart — Coimbatore

Experience2–7 yrs
SalaryDisclosed
Work modeonsite
Levelmid
Posted10 Sept 2026

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About DMart

DMart is hiring in Coimbatore in ecommerce retail. This role looks for around 2+ years of experience.

Skills

SQL
Linux/Unix
Java
Golang
REST APIs
Microservices
Distributed systems
Grafana
Kibana
Splunk
ELK
AppDynamics
Dynatrace
Jira
ServiceNow
Incident Management
Problem Management
Change Management
Release Management

The role

An application support engineer at an e-commerce retail company troubleshoots SQL databases, analyzes REST APIs and microservices, and investigates production issues through Linux and application monitoring tools. Grafana and Jira support incident resolution and service reliability.

Full job description

Required Skills

25 years of experience in Application/Production Support.

Strong knowledge of SQL and database troubleshooting.

Good understanding of Linux/Unix commands.

Working knowledge of Java or Golang for application debugging and production issue analysis.

Understanding of REST APIs, Microservices, and distributed systems.

Experience with application log analysis and monitoring tools (Grafana, Kibana, Splunk, ELK, AppDynamics, Dynatrace, etc.).

Experience with Jira, ServiceNow, or similar ticketing platforms.

Good understanding of Incident, Problem, Change, and Release Management.

Strong analytical, troubleshooting, and communication skills.