Walk-in || Customer Support Executive
Matrimony com · Chennai
- Experience1–3 yrs
- SalaryDisclosed
- Work modeonsite
- Posted25 Sept 2026
About Matrimony com
Matrimony com is hiring in Chennai in ecommerce retail. This role looks for around 1+ years of experience.
Skills
- telesales
- telemarketing
- outbound sales
- voice sales
- lead conversion
- CRM tools
- English
- Tamil
The role
A telesales representative at a consumer services company makes outbound sales calls, converts leads, and maintains CRM tools while supporting customer relationships. English and Tamil skills support persuasive customer conversations and target-driven sales.
Full job description
Job Title: Senior customer support
HR Vishali -9345322129
Location: Arihant E Park, 2nd Floor, Adyar, Chennai 600020 (Near Corporate Office, Office Avenue)Interview Date : 24/9/26 to 30/9/26Timing: 10.30am to 3pm
Job Summary
We are looking for enthusiastic and target-driven Relationship Managers / Senior Relationship Managers to join our growing team. The ideal candidate should have prior experience in telesales or telemarketing, possess strong communication and persuasion skills, and be passionate about achieving sales targets while delivering excellent customer service.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Promote company products/services and explain their features and benefits.
Build and maintain strong customer relationships.
Understand customer requirements and recommend suitable solutions.
Follow up with leads and convert them into successful sales.
Achieve daily, weekly, and monthly sales targets.
Maintain accurate customer records and update CRM systems.
Handle customer queries professionally and provide timely resolutions.
Coordinate with internal teams to ensure a smooth customer experience.
Eligibility Criteria
Experience: 6 months to 2 years of experience in Telesales or Telemarketing is mandatory.
Candidates with experience in voice sales, outbound sales, or lead conversion are preferred.
Freshers are not eligible.
Gender: Male and Female candidates are welcome to apply.
Strong verbal communication, negotiation, and interpersonal skills.
Basic computer knowledge and familiarity with CRM tools is an added advantage.
Salary & Benefits
Take-home Salary: 18,000 25,000 per month (based on experience and interview performance).
Performance Incentives: Up to 30,000 per month.
Opportunity for career growth and internal promotions.
Attractive incentive structure based on performance.
Shift Details
Rotational day shifts.
Rotational weekly off.
No night shifts.
Notice Period
Immediate joiners preferred.
Candidates serving a notice period of up to 7 days are also eligible.
Preferred Candidate Profile
Excellent communication skills in English and Tamil (additional languages are an advantage).
Positive attitude with a customer-focused approach.
Self-motivated and target oriented.
Ability to work in a fast-paced sales environment.
Strong convincing and relationship-building skills.