Telecom Operations Specialist
Genesys · Chennai
- Experience2–7 yrs
- SalaryNot disclosed
- Work modeonsite
- Posted1 Oct 2026
About Genesys
Genesys is hiring in Chennai in technology software. This role looks for around 2+ years of experience.
Skills
- process improvement
- customer operations
- problem solving
The role
A telecom operations specialist at a technology software company creates and updates process policies to improve customer experience, using Microsoft Excel and customer operations. The role applies solution-oriented problem solving and independent process improvement.
Full job description
Bachelor s degree and a minimum of 2 years of related experience.
Excellent communication skills (verbal,non-verbal written). Must be a solution-oriented problem solver. Self-motivated and must work well independently
Minimum Requirements
Intermediate knowledge of Excel preferred.
Create and update processes and policies as needed to improve customer experience.