Support Engineer / Hardware Lab & Board Rework Engineer

Job Summary

We are seeking a hands-on Hardware Support Engineer to support board assembly, rework, hardware bring-up, debugging, inventory management, and prototype enablement activities for wireless and networking platforms. The candidate will work closely with Hardware, Software, Validation, DVT, and cross-geo engineering teams to ensure timely board readiness and project execution.

Key Responsibilities Board Assembly Rework

Perform BGA, QFN, DRQFN, MRQFN, DRQFN, DDR, FEM, PoP package, filter, and fine-pitch component mounting.

Execute complex board-level rework, modifications, blue-wire fixes, and component replacement activities.

Support chip mounting, package replacement, soldering, re-balling, and board recovery activities.

Ensure high-quality workmanship with maximum yield and minimal rework cycles.

Hardware Bring-up Debug Support

Support Pre-SoD and Post-SoD board enablement activities.

Assist engineering teams in board bring-up, debugging, and issue resolution.

Work with HW, SW, DVT, and other SW validation teams to enable critical programme milestones.

Support failure analysis and board resurrection activities.

Prototype Lab Operations

Coordinate prototype board movement, tracking, and inventory management.

Maintain board and component inventory records.

Ensure timely availability of boards for engineering teams and project milestones.

Support logistics and board preparation activities for local and remote teams.

Advanced Assembly Activities

Re-ball BGAs, DDR interposers, raiser cards, RF FEMs, filters, and specialised components.

Perform precision soldering and micro-assembly work using microscope other lab equipment.

Develop and optimise solder profiles for various package types.

Quality Process Compliance

Verify completed assembly and rework activities.

Maintain high workmanship standards and process compliance.

Drive continuous improvement in rework quality, delivery, and turnaround time.

Follow ESD, safety, and laboratory operating procedures.

Required Skills

Hands-on experience in PCB assembly and board rework.

Expertise in BGA rework stations, hot-air systems, microscopes, and soldering tools.

Knowledge of RF modules, DDR devices, PoP assembly, and fine-pitch components.

Ability to read schematics, board layouts, and rework instructions.

Strong troubleshooting and debugging skills.

Good communication and teamwork skills.

Positive attitude, strong sense of ownership, and ability to collaborate effectively with cross-functional teams in a fast-paced engineering environment.

Team player with good communication skills

Customer and milestone-oriented approach

Minimum Qualifications

Bachelor's degree and 4+ years of Support Engineering or related work experience.

OR Associate's degree and 5+ years of Support Engineering or related work experience.

OR High School Diploma or equivalent and 6+ years of Support Engineering or related work experience.

Completed advanced degrees in a relevant field may be substituted for up to two years (Masters = one year, Doctorate = two years) of work experience.

Preferred Qualifications

Diploma/B.E. in Electronics, ECE, EEE, Instrumentation, or related discipline.

5+ years of experience in hardware lab support, board rework, or prototype engineering.

Experience supporting wireless, networking, RF, or embedded hardware platforms.

Knowledge of SMT processes and solder profile optimization.