Store Manager

airtel · Chennai

  • Experience7–20 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelexecutive
  • Posted11 Sept 2026
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About airtel

airtel is hiring in Chennai in telecom. This role looks for around 7+ years of experience.

Skills

  • retail operations
  • cash handling
  • visual merchandising
  • inventory management
  • MIS
  • customer acquisition
  • upselling
  • store profitability
  • team management
  • customer experience

The role

A store manager at a telecom retail company oversees retail operations, inventory management, and visual merchandising, drives customer acquisition and upselling, and develops outsourced store staff.

Full job description

Role: Store Manager

Reporting To: Zonal Own Retail Manager

Job Level: Executive

Key Deliverables

Store Operations & Audit / Compliance

Adherence of Store Operations in line with pre-defined SOPs Ensure that the look and feel of the store is as per guidelines/standards Track efficient Cash handling; prevent shoplifting / ensure safety and security Visual merchandising as per plan / guidelines Inventory and stock management to prevent stock-outs or excess Inventory KPI reporting as per guidelines and on-time

Strategic Roll Outs

Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) Manage closure of current store during refit & conversion

Profitability

To achieve the target on conversion from the walk in customers in terms of Sales from new acquisitions & upsell To ensure required MIS & tracking at CRO levels Manage Store expenses are as per plan Provide suggestions /feedback to improve store productivity

People Development / Team Management

To ensure daily roistering & briefing to outsourced store staff Ensure that attrition issues (planned & unplanned) are escalated for timely resolution Ensure motivation & development of outsourced store staff

Customer Experience

Ensure adherence to CE guidelines Manage staff allocation based on demand at point in time Personally step in to handle demanding customers