Sr. Customer Service Executive- Project Planning & Implementation - Platform Planning & Network Design
Tata Communications · Chennai
- Experience6–10 yrs
- SalaryNot disclosed
- Work modeunknown
- Levelsenior
- Posted13 Sept 2026
About Tata Communications
Tata Communications is hiring in Chennai in telecom. This role looks for around 6+ years of experience.
The role
A senior customer service executive role at telecommunications (Tata Communications) in platform planning & network design, responsible for delivering feasibility solutions and end-to-end design documentation. You will coordinate stakeholders and use Beethoven for presales activities, Cramer for database management, and locating tools like GSA Lite, NIG, and Google Maps, with experience on client inventories such as Citrix and knowledge of IPVPN, DE, EWL, DE Line. Location is Chennai, Tamil Nadu, India (work mode not specified).
Full job description
About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Planning and deliver effective solutions across diverse products and bandwidths from 2Mb to 100GB for services such as DIA, IPVPN, DE optical, DE Eline, and EWLCollaborate with cross-functional teams to develop end-to-end design solutionsProficiently handle tools such as Beethoven for presales activities and Cramer for database managementUtilize locating tools like GSA Lite, NIG, and Google Maps for effective location management tasks.Co-ordinate with internal and external stakeholdersHands on experience on client inventories like Citrix, Beethoven, Cramer is preferredResponsible for delivering feasibility solution in agreed SLAGood knowledge on Client Products like IPVPN, DE, EWL, DE Line & Design tools to create a solution document