Specialist- Technical Support Administrator
Nordex Group · Chennai
- Experience1–2 yrs
- SalaryNot disclosed
- Work modeonsite
- Leveljunior
- Posted22 Sept 2026
About Nordex Group
Nordex Group is hiring in Chennai in energy utilities. This role looks for around 1+ years of experience.
Skills
- incident management
- fleet reporting
- certification compliance
- operational dashboards
The role
A technical support administrator at a wind energy company manages technical back-office operations through incident management, fleet reporting, and SAP, while maintaining certification compliance and operational dashboards.
Full job description
Job Role : Specialist- Technical Support Administrator ( LATAM )
Job Purpose : The Specialist - Technical Support Administration will, in its role, be responsible to support the Technical Back Office Team, by handling administrative tasks and improving existing processes or even create entirely new processes. This role is key to efficient and smooth operation of the Technical Back Office Teams. This is an exciting role were dealing with unexpected situations and time sensitive tasks is part of the day-to-day business.
Key Accountabilities / Responsibilities
Reporting & Performance Monitoring
Support finalizing PCMS files. Compare parameter between as-designed and as-is to deliver clean configuration files to the projectsMaintain and update KPI reports, , dashboards and operational tracking tools.Support monthly operational and management reporting.Support back office team in blade, oil, CMS and any additional reports to ensure all data is updated to reflect the condition of the fleet.
Technical Back Office Support
Support technical incident management activities, such as assigning tickets, processing data analysis (P2P) tickets, closing tickets, reviewing backlog, etc.Follow-up status of “actions on WTG needed” incidents to ensure feedback loop with OperationsSupport fleet implementation of Service Notifications and Technical Notifications; analyse impacted fleet, material requirements, track implementation status, etc.Support fleet-wide improvement initiatives and technical campaigns
Training, Compliance & Quality
Ensure creation of WASP accounts for customers and subcontractors to enable NC2 training Manage training records, certifications and learning management systems.Collect WINDA IDs from the service technicians and updating their profiles in the LMS Monitor validity of technical and HSE certifications and support compliance requirements
Education And Qualification
Bachelor’s degree in engineering, Project Management or related field Excellent Communication skillsSAP experience preferredShould Flexible to work on shift timings
Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and in full compliance with all federal and state laws.
The role is generally available on a full-time basis as well as in other flexible working-time models.