Soft Skills Trainer

Policybazaar.com · Chennai

  • Experience2–7 yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelmid
  • Posted15 Sept 2026
Apply for this job

About Policybazaar.com

Policybazaar.com is hiring in Chennai in insurance. This role looks for around 2+ years of experience.

Skills

  • Adult learning principles
  • Training methodologies
  • Facilitation
  • Coaching
  • Communication training
  • Customer service
  • Presentation skills
  • Behavioral training
  • Microsoft Office
  • English
  • Hindi

The role

A corporate trainer at an insurance marketplace designs and delivers adult learning programs focused on communication training, customer service, and behavioral skills, while evaluating effectiveness and coaching employees. The role also applies facilitation and presentation skills to classroom, virtual, and workshop-based learning.

Full job description

Job Title: Soft Skills TrainerLocation: Gurgaon Department: Learning & Development / Training

Key Responsibilities

Conduct soft skills training programs on communication, customer service, presentation skills, email etiquette, teamwork, leadership, time management, and problem-solving. Identify training needs through discussions with stakeholders, audits, and performance analysis. Design and update training modules, assessments, and learning materials. Deliver classroom, virtual, and workshop-based training sessions. Evaluate trainee performance through assessments, feedback, and observations. Conduct refresher training programs to improve employee performance and productivity. Coach and mentor employees on behavioral skills and professional conduct.

Desired Skills

Excellent communication and presentation skills.Strong facilitation and coaching abilities.Knowledge of adult learning principles and training methodologies.Ability to analyze training effectiveness and recommend improvements.Strong interpersonal, mentoring, and stakeholder management skills.Proficiency in MS Office and training tools.Fluency in English and Hindi.

Eligibility

Graduate in any discipline.2-7 years of experience as a Soft Skills Trainer, preferably in BPO, Insurance, or Sales environments.Experience in conducting behavorial and communication training programs.

Interested candidates can connect via call/ whatsapp - 8368529190 Or Email - anmolchawla@policybazaar.com