Senior Manager - Wed Assist

Matrimony com · Chennai

  • Experience8–13 yrs
  • SalaryNot disclosed
  • RoleInside Sales
  • Work modeonsite
  • Posted13 Oct 2026
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About Matrimony com

Matrimony com is hiring in Chennai in ecommerce retail. This role looks for around 8+ years of experience.

Skills

  • Telesales
  • CRM
  • Call quality audits

The role

Works in telesales process governance at an ecommerce and matchmaking company. Reviews leads across channels, identifies process and conversion gaps, and institutes corrective actions using Telesales process and governance scripting, CRM discipline, and call quality audits. Applies lead review cadence to improve channel execution.

Full job description

Works in telesales process governance at an ecommerce and matchmaking company. Reviews leads across channels, identifies process and conversion gaps, and institutes corrective actions using Telesales process and governance scripting, CRM discipline, and call quality audits. Applies lead review cadence to improve channel execution.