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Restaurant Success Manager at Swiggy — Chennai

Experience1–6 yrs
SalaryDisclosed
Work modeonsite
Leveljunior
Posted16 Sept 2026

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About Swiggy

Swiggy is hiring in Chennai in ecommerce retail. This role looks for around 1+ years of experience.

Skills

customer success
account management
sales
business development
partner management
menu conversion
customer experience

The role

A customer success manager at a food delivery marketplace identifies restaurant performance gaps and improves visibility, menu conversion, and customer experience through account management and partner management. The role supports B2B and B2C clients and restaurant partners.

Full job description

Preferred candidate profile

Restaurant Success: Identify performance gaps and recommend actions to improve visibility,orders,menu conversion,and customer experience

. 15 years of experience in account management,sales,business development,partner management,or customer success

Experience managing B2B / B2C clients or merchant / restaurant partners