Manager - Cloud & Security Customer Service Operations - Network Operations & Support

Tata Communications · Chennai

  • Experience8+ yrs
  • SalaryNot disclosed
  • Work modeonsite
  • Levelstaff
  • Posted21 Sept 2026

About Tata Communications

Tata Communications is hiring in Chennai in telecom. This role looks for around 8+ years of experience.

The role

Staff software architect role for Tata Communications network automation and DevOps, leading the design and implementation of scalable, secure, and maintainable automation frameworks. Own target architecture and governance for CI/CD, GitOps, and Infrastructure-as-Code, enabling API-driven network service automation. Skills: Python, Ansible, Open Policy Agent (OPA), Azure DevOps (ADO), GitOps, Infrastructure-as-Code (IaC), CI/CD, Docker, Kubernetes, API-driven automation. Location: India (work mode not stated).

Full job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Job Title: Software Architect (Network Automation & DevOps)

Location: India

Experience: 8+ years (preferred)

Employment Type: Full-Time

Role Summary

We are seeking an experienced Software Architect to lead the design and implementation of scalable, secure, and maintainable network automation systems.

This role focuses on building enterprise-grade automation frameworks, driving standardization, and integrating best practices across CI/CD environments. The architect will define target architecture, automation patterns, and governance frameworks, while collaborating closely with platform, security, and engineering teams to align with business and technology strategy.

Key Responsibilities

StrategyDefine the target automation architecture and roadmap aligned with enterprise goalsDrive simplification, standardization, and reuse across platformsEvaluate and recommend strategic automation solutions based on emerging technologies and long-term business needs Business AlignmentTranslate business and operational requirements into scalable automation designsEnable faster delivery of network services by reducing manual effort and increasing reliabilityEnsure automation initiatives align with business outcomes and operational priorities Processes & Engineering ExcellenceChampion CI/CD strategies, GitOps practices, and Infrastructure-as-Code (IaC)Work with tools and frameworks such as: Azure DevOps (ADO)PythonAnsibleOpen Policy Agent (OPA)Containerisation (Docker/Kubernetes preferred)Define and enforce automation development standards (coding practices, SDLC)Drive: Templating and modularizationVersion control and reusable automation frameworksEnsure consistent, scalable, and governed automation delivery across environments People & TalentMentor engineers on automation design, tooling, and best practicesPromote a DevOps and automation-first cultureSupport skill development through: TrainingDocumentationKnowledge-sharing initiatives Risk ManagementAddress technical debt and ensure secure automation architectureEmbed security and compliance requirements within automation lifecycleImplement controlled deployment, testing, and rollback strategies to mitigate risk Governance & StandardsDefine and enforce automation design principles and architectural standardsEstablish documentation frameworks ensuring traceability and auditabilityGovern automation pipelines, scripts, and configurationsCollaborate with security and platform teams to ensure regulatory compliance

Core Technical Skills

Strong expertise in: Automation frameworks and architecture designCI/CD pipelines and DevOps practicesInfrastructure-as-Code (IaC)Proficiency in: Python (preferred)Automation tools such as AnsibleExperience with: Azure DevOps (or similar CI/CD platforms)GitOps workflowsAPI-driven automation

Architecture & Design

Experience in defining scalable, modular, and reusable automation architectureStrong understanding of standardisation and platform engineering principles

Experience

Proven experience designing and implementing enterprise-scale automation solutionsStrong exposure to network automation and infrastructure environmentsExperience in banking or regulated industries preferred