Manager - Capacity Planning & Management

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

We are looking for a Data Network Integration SME with extensive experience in the end to end integration of Ethernet, Back haul/Core network and IP/MPLS Telco services for enterprise customers. The role involves service activation for Layer 2 and Layer 3 products including IPVPN, MPLS, E Link, V Link, and Internet services across Juniper MX, Alcatel Lucent/Nokia, Cisco CE routers, and Huawei devices in Telcom/ISP network.

This is a permanent work from office role and there is no work from home option available.

Shift timings will follow the Australian time zone starting at 2:00 AM/ 3:00 AM (IST) based on business requirements. Week offs will be rotational.

Public and festive holidays will follow the Australian calendar.

Service Integration, Activation & Change Implementation Deliver complete integration :

IPVPN (L3VPN)

MPLS connectivity

Ethernet L2 services

Internet link

Leased Lines (DWDM) Configure And Validate

VRFs, Route Targets/Distinguishers, BGP/OSPF, Static routes

QinQ VLANs, LAG/LACP, Jumbo MTU

QoS: Marking (DSCP/EXP), shaping, scheduling. Change Implementation:

Hot cutover execution

Implementing modifications on existing services (Bandwidth upgrades, QoS/CoS changes)

Testing with Field engineer and customer Quality Control and Work instructions:

Preparing and improving work instructions and quality checklists

Creating templates for pre and post checks and ensuring documentation remains updated Vendor-Specific Responsibilities Juniper MX Series (MX5/80/240/480 etc.)

Configure routing instances/VRFs, BGP policies, OSPF/IS IS, MPLS (LDP), and CoS

Perform PE to CE integration, apply firewall filters, and execute commit confirm safe changes Alcatel Lucent / Nokia (7750 SR / 7450 ESS)

Provision SAP, SDP, VPLS/VLL, L3VPN, QoS queues

Configure MPLS/RSVP TE, IS IS, BGP policies, MC LAG (where applicable) Cisco ASR and NCS Series

Provision SAP, SDP, VPLS/VLL, L3VPN, QoS queues

Configure MPLS/RSVP TE, IS IS, BGP policies, MC LAG (where applicable) Customer Edge & Handoffs

Build PE to CE integrations and electrical/optical handoffs

Support dual CPE / dual PE designs for high availability (HSRP/VRRP/MC LAG/EVPN multihoming as applicable)

Bachelor s degree (B.E./B.Tech) in Electronics, Computer Science, Telecommunications or a related discipline or equivalent experience.

Minimum 10+ years of experience in experience in Tier 1 or Tier 2 telecommunication provider/ ISP.

Mandatory to hold one of the certifications - Cisco CCNP / Juniper JNCP/ Nokia NRS II

Expertise with Juniper routers (MX/EX/SRX) : routing, NAT, QoS, VRFs, IPsec, SIP

Strong experience in end to end service integration across: IPVPN, MPLS, Ethernet L2 services, VRFs, routing protocols (BGP/OSPF/IS IS), VLAN encapsulations, LAG/LACP, QoS policies, MPLS/LDP/RSVP TE, SAP/SDP, VPLS/VLL, MC LAG, PE CE integration

Expertise in multi vendor environments particularly Juniper MX and Nokia/Alcatel Lucent platforms

Deep understanding of MPLS core designs, high availability CE handoffs, QoS frameworks, and last mile E Link/V Link configurations to ensure reliable enterprise grade connectivity

Experience with NetCracker Service Provisioning tools

Excellent verbal and written communication, with strong stakeholder engagement skills

Adaptive, collaborative, culturally aware, and highly resilient

Strong problem solving skills with a customer first mindset