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Jr Customer Service Executive - Provisioning & Configuration at Tata Communications — Chennai

Experience0–2 yrs
SalaryNot disclosed
Work modeonsite
Posted25 Sept 2026

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About Tata Communications

Tata Communications is hiring in Chennai in telecom. This role looks for around 0+ years of experience.

Skills

Fibre network planning and design
Mobile network planning and design
Telecom network architecture
Optical Fiber Network
Mobile Network
Geographical Information System
AutoCAD
Smallworld
ArcGIS
PEGA
SAP
Quantity Surveying
Supplier management
Radio base station components
Microsoft Office

The role

A network engineer at a telecommunications services company plans and designs optical fiber and mobile networks using Geographic Information System tools, and maintains network architecture documentation and service operations. The role also applies AutoCAD and supplier management to deliver accurate as-built network records.

Full job description

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role Responsible for driving day to day system and service engineering and operations. This is an operational role within Fibre/Mobile services to Plan, Design and As built the Fibre assets in GIS tools that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes Section Title: Minimum qualification & experience Technical/ Engineering degree with 0-2 years of experience B.Eng.or B.Tech. in Electronics/ Computer science/ Telecommunications related disciplines. Section Title: Other knowledge/skills Experience in Fibre/Mobile Network planning&Design Expertise on various telecommunication /Wireless Technologies Good Knowledge in various products offered by service provider Good Knowledge in Various Msoffice Applications Section Title: Technical Competencies 1. Candiate should Know about Telecom network Architecture and its components, should have detailed knowledge on Optical Fiber/Mobile Network and Geographical information system and its tools such as Auto CAD, Small world, Arc GIS,PEGA/SAP etc. Should have detailed knowledge about Fiber/Mobile network planning, Designing and As-builts, Quantity Surveying and Supplier management. Candidates have PMO skills considered as Additional value. 2. Candidate should have good Communication skills to have different level of conversations with the on-shore / Off-shore stake holders. 3. Should have Knowledge about Radio base station and its components. Should co-ordinate with the Field engineer to ensure the actions are aligned with 100% SLA & Quality Section Title: Key Responsibilities Support Fiber/Mobile Planning and Design To update GIS systems with the As-built documents received To update PEGA/SAP Tools with PO and Invoice Details To co-ordinate with On-shore stake holder Suppliers to complete the Assigned works on time To maintain SLA and FTR 100% To maintain Self data and customer data secured and without error.To be active in Customer and internal meetings