Jr Customer Service Executive - Provisioning & Configuration
Tata Communications · Chennai
- Experience0–5 yrs
- SalaryNot disclosed
- Work modeonsite
- Levelfresher
- Posted22 Sept 2026
About Tata Communications
Tata Communications is hiring in Chennai in telecom. This role looks for around 0+ years of experience.
Skills
- order management
- supplier coordination
- field resource coordination
- escalation management
- verbal communication
- written communication
- customer satisfaction
The role
A customer service executive at a telecommunications company ensures end-to-end order management and customer experience, coordinating suppliers and field resources for priority service delivery. The role applies escalation management and customer satisfaction practices while maintaining clear verbal and written communication.
Full job description
Ensure customer-end service readiness. End to end order management for smooth delivery. Co-ordinating with suppliers and securing field resources for priority orders and follow escalation matrix. Strong Verbal and written communications skills. Other requirements . A good team player good Customer experience /satisfaction. . .